-DISCLAIMER-

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PLEASE NOTE THE POLICIES BELOW ARE A REFLECTION OF THE HOTEL POLICIES:

A $500 DEPOSIT IS REQUIRED TO SECURE YOUR SPOT AND IS REFUNDABLE UP UNTIL 90 DAYS PRIOR TO THE RETREAT (11/28/23). BALANCE IS DUE BY 12/28/23. ANY SIGN-UPS AFTER 12/28/23 MUST BE PAID IN FULL UPON REGISTRATION. 

IF CANCELING AFTER 11/28/23, YOUR BOOKING IS REFUNDABLE UP TO 50% OF TOTAL PRICE UP UNTIL 30 DAYS BEFORE ARRIVAL.

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ALL TRIPS CANCELLATIONS THAT ARE MADE WITHIN 21 DAYS OF ARRIVAL ARE NON-REFUNDABLE.

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A 3% CREDIT CARD PROCESSING FEE IS ADDED TO ALL ONLINE PAYMENTS. TO AVOID THE ADDITIONAL FEE, YOU MAY PAY BY CHECK, ZELLE, VENMO, OR PAYPAL. PLEASE CONTACT US TO SIGN UP AND ARRANGE YOUR NON-CREDIT CARD PAYMENT. LET US KNOW IF YOU NEED TO SET UP A PAYMENT PLAN.

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IF YOU WOULD LIKE TO BE PLACED WITH A ROOMMATE, PLEASE LET US KNOW AND WE WILL DO OUR BEST TO PAIR YOU UP!

Common Questions

"Do I need a passport?"

Yes! I recommend applying/renewing asap as there is an unprecedented demand making wait times are longer.

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"What airport do we fly into?"

Cancun International Airport

"How do I get to Amansala from the airport?"

There will be an airport shuttle service arranged for you upon booking. If you arrive on the same flight as your retreat-mates, you will share the shuttle. Prices will range from $45 each for 6 pp, up to $185 for a private transfer. You may be asked to wait up until 30 mins for your fellow retreat-mates to join you. The trip takes aprox. 2 hours from the airport. 

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"What time is check-in and check-out?"

Check-in is at 2pm, and check out is at noon. We plan on having one evening class day of check-in. Details as to times will be released shortly.

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"Are USD accepted?"

Yes, but it is far cheaper to switch your USD to Pesos. Arrange with your bank in advance. You can also exchange at the aiport. Be sure to count your money carefully upon exchange. Tulum has ATMs, but I highly recommend only going to bank ATMs as the random ones have sneaky high fees. 

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"Is the hotel able to accommodate my food allergies/restrictions?"

Absolutely! Upon registration you have the option of letting the hotel know your diet preferences. This is a yoga retreat afterall, so there'll be plenty of healthy, fresh food to choose from but also, tacos. :)

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"What are the COVID-19 policies/restrictions in Mexico?"

Currently none. You do not need to test before entering and masks are not required in most places, including the resort. However, you should always be respectful if a private business asks you to wear a mask.

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"Do I have to participate in everything on the schedule?"

Of course not! Feel free to opt out on any of the activities. This is your retreat and you can make it as active or relaxing as you'd like it to be. 

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"Is it okay for me to leave the resort?"

Not only is it okay, I encourage it. Tulum is an amazing town with a lot to do. As a group, we have the option to visit the Tulum Ruins or one of the incredibly unique cenotes that only exist in the Yucatan Peninsula. We will also go into Tulum Center, but that being said, Tulum is fairly easy to get around in and there will be plenty of free time throughout your stay so take advantage and go explore!

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"I've never done yoga before. Can I still go on this retreat?"

Absolutely! My classes accommodate all levels of practice including beginners. Just like in the studio, come as you are. 

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"What type of yoga will we be practicing?"

Just like the studio, a variety of styles will be taught. Think a mix of open flow, power and gentle in the morning and more relaxing styles such as restorative, yin, and yoga nidra in the evenings. We will also start our days with morning meditations and there will even be a group reiki session offered.

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"What do I need to pack?"

Pack like you're going on a Caribbean vacation, because you are! I would also recommend clothing for yoga (of course). The resort has mats and props, but feel free to bring your own mat and anything else that benefits your practice. 

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"What's up with the 3% surcharge?"

That's only if you are paying by credit card. If you wish to pay by check, call or email me to arrange this. Zelle, Venmo and paypal are also accepted. If you need to set up a payment plan, again, just let me know. 

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"Is there A/C & WiFi?"

Yes to both! A/C is offered from 9pm to 9am. If you want A/C in your room all day, it's an additional $25 per day. 

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"I have so many more questions. How do I get the answers?"

Just email us at hello@alchemyhouseofyoga.com

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